Privacy Policy.
At Jessica Career Concierge, confidentiality is the bedrock of our bespoke resume and career writing services. This document outlines how your career assets, personal background, and private communications are protected with uncompromised discretion.
Absolute Discretion for Senior Leadership & Rising Executives.
We recognize that career transitions require utmost confidentiality. We do not sell your personal data, we do not share your documents with headhunters or recruitment boards without your explicit instruction, and your career materials are accessible strictly to your assigned strategist and executive management.
1. Executive Summary & Commitment
Jessica Career Concierge ("we", "us", "our", or the "Platform") provides professional resume writing, LinkedIn profile optimization, targeted cover letter drafting, and career document consulting.
Because our clientele comprises board members, senior corporate leaders, and high-achieving professionals navigating sensitive career pivots, our privacy architecture is built upon the principles of data minimization, role-restricted access, and complete confidentiality.
2. Information We Collect
We collect only the information strictly necessary to curate, calibrate, and deliver your bespoke executive assets:
A. Account & Identification Details
Your legal name, professional email address, optional direct phone number, and securely encrypted authentication credentials when establishing your Concierge portal account.
B. Professional Career Assets & Intake Responses
Existing resumes, curriculum vitae, LinkedIn profile URLs, strategic questionnaires, employment histories, career accomplishments, leadership metrics, target executive roles, and compensation benchmarks provided during onboarding.
C. Portal Communications & Document Vault Files
Messages exchanged inside your private concierge messaging channel, revision notes, video consultation scheduling details, and uploaded career documentation stored in your personal Document Vault.
D. Transaction Records
Order identifiers, selected service tiers, billing timestamps, and transaction receipts. All payment card processing is handled via certified PCI-DSS compliant payment gateways; we never store or possess access to raw credit card numbers or security CVVs.
3. How We Use Your Information
We utilize your information strictly to perform our contractual service engagements:
- Deliver Custom Services: To draft, calibrate, and deliver executive-grade resumes, cover letters, and LinkedIn profile blueprints matching ATS benchmarks and executive search protocols.
- Direct Concierge Communication: To maintain real-time collaboration with your assigned career strategist, review feedback, and schedule 1-on-1 strategy appointments.
- Order Fulfillment & Account Management: To notify you of draft readiness, track delivery timelines (standard 48–72h or 24h express), and manage revision cycles.
- System Integrity & Security: To verify legitimate access, prevent unauthorized intrusions, and preserve the security of your private portal.
4. Absolute Discretion & Anti-Monetization
Unlike job boards or recruitment databases, Jessica Career Concierge is an independent private consultancy.
We do NOT sell, rent, lease, or monetize client personal data, career histories, or resumes to recruiters, headhunters, prospective employers, or advertising networks.
Client testimonials and review ratings published on our public website are submitted voluntarily. Any public attribution is rendered anonymous or pseudonymous upon request to safeguard client professional standing.
5. Security Protocols & Data Safeguards
We employ comprehensive administrative, technical, and physical safeguards designed to preserve data confidentiality:
- Transmission Security: All data transmitted to and from the platform is encrypted using modern Transport Layer Security (TLS 1.3).
- Storage Encryption: Uploaded assets, intake forms, and document versions stored in your Document Vault are safeguarded with multi-layered encryption at rest.
- Strict Compartmentalization: Document access is strictly role-restricted. Only your assigned strategist and authorized platform management are granted access to your active files.
- Authentication Integrity: Passwords and credentials are cryptographically hashed and salted; they are never viewable by platform staff.
6. Storage, Access & Data Retention
We retain your delivered career assets within your secure Document Vault for as long as your account remains active, ensuring you maintain permanent access to download your finalized documents whenever needed.
If you elect to deactivate your account or initiate a data wipe, your career documents, messages, and account profile are systematically purged in accordance with our data erasure protocols.
7. Your Rights & Data Erasure
Regardless of your geographic location, we provide executive clients with comprehensive control over their personal data:
You can view, review, and download all your career documents directly from your Document Vault at any time.
You can update or correct your profile details and target career objectives through your profile dashboard.
You may initiate full account deactivation and request complete deletion of your files by contacting our privacy desk.
9. Revisions & Policy Updates
We periodically review and update this Privacy Policy to reflect enhancements to our concierge platform and evolving international privacy standards. Significant updates will be communicated via your client dashboard or by notice on our website.
10. Compliance & Privacy Desk
If you have questions regarding this Privacy Policy, wish to exercise your data rights, or require expedited data erasure, our dedicated support desk is available to assist you.